And will continue to eat here

Pls kindly search “JXXXYA ” at any search engine. No complaints or very little only, NOT Like here.

Please read carefully comments by those who made complaints , can not even show proofs like date , time and receipts number. And disappered for a long period after their comments without any reasons.

Thank you.

1.No more Alsaka king crab,sushi variety ,dim sum has dropped

2.The rest Cook to order station food were lousy, dry and chewy,compared with the early years

3.Oysters are few and small, the Milk oysters limited, 30 varieties of oysters, where got? count yourself!

4. Chinese food section dim sum is lousy, herbal soups are horrible, where is xiao long pau?

In my opinion ,go to Sasaki, it is a better choice and 1/2 the price,some more now got discounts, this place is A BIG RIP OFF AND CON JOB FOR THAT PRICE

I hope Mr Jiang will read this e mail and do some thing otherwise this place is screwed!!!!!

For a person price I can feed my whole family at a roadside Tai Chow!!,at least these people take CARE OF QUALITY!

did your family ate some other thing else where before going to the restaurant?

what is the comments from the hospital for “the one in hospital”?

why other guest never complaint?x

JOGOYA my family when on last Sunday, guys what my aunt is in hospital now. 5 person dine in 4 got to the dr one in hospital. do u still want to eat at JOGOYA. i dun think so…

Could you pls delete the rude comments from Chloe.
I am dissapointed with Chloe as she is trying to humiliate faithful ahmok dot com followers like me.

And myself will switch to other buffet blog to avoid Chloe

*I start to doubt that you might be a spy sent by Jogoya’s competitor to make things worse here Aren’t you??!!! *

Always remember, all complaints without proof and evidents were suspicious. All Smart and clever readers will accept the complaints if come with proofs.

I will side you if you show proofs and evidence. if not, what is the reasons of this comments? Could you explain? Cause of complaints? All readers want to know the reasons behind this complaints and pls find out the real cause of the comments before you 101% agree to someone!

i hope you have a nice day. do not simply trust anybody

And my sincere suggestion to Mr. Pete Stop making yourself/ Jogoya looking stupid here..For better damage control, try accept and digest customers’ feedback for good.. Listen to your customers’ voice rather than keep denying them by posting nasty reply. (Don’t you ever realize the impact of word of mouth, esp over the Internet?? Your “childish” action is seriously turning more potential customers away..) Stop whatever you are doing now as its not doing any good in restoring the good name of Jogoya. You are tarnishing it worse..

(Stop assuming readers here are all idiots..We do have brain to judge!!!!!)

Hope I’ll not create another round virtual war here.. muahahahhaha..

You are really a joker.

i am sorry to you too, because i am NOT so lucky to be an employee of JOGOYA or restaurant owner or having any interest of this restaurant. I am just one of the readers of ahmok.com like you.

i hope you understand.

thank you for giving attention to my comments in ahmok.com

The buffet promotions RM19.90 buffet lunch for 3rd guest (until 31July2009)

Why not telling us that is not including Sat/Sun?

Pete, if you are an employee or owner it is to the best interest of the restaurant that you stop posting because you are just making it worst.

Also must try milky oyster.
You also can try their seafood soup … Fish Ball Soup. Dip it with their tasty chili sauce,yummy! It’s really a good place for group to dine in as there are easy to parking and comfortable. Let’s go,try it yourselve!

ah tuna, you are really a LUCKY one!

try it to find out.

Over 300 varieties of dishes …..

Plus other unbelievable promotions RM19.90 buffet lunch for 3rd guest (until 31July2009)

So i hope Mr LEX will enjoy in any other restaurants of his choice.

1. It does not take a genius to see that Pete clearly has a vested interest in promoting Jogoya; either he is an owner or an employee there. This is evident from the following:
a) He lets slip a number of times, such as in his post, “Hope to see you in the Restaurant again”, on May 30, 2009.

b) Pete reacts so strongly and defensively against any negative comments about the food quality, continually berating others to show proof that they have suffered from food poisoning, to the extent that the moderator has had to delete some of his entries for being too “rude”. I do not believe that a disinterested or unbiased person would go to such extent to defend a restaurant, not once, but on almost every negative comment.

c) On at least one occasion, the moderator ahmok has had to delete attempts by Pete to post multiple entries using different names to make it seem as if there are many people who support his (lone) position.

2. I have certainly no way of verifying the truth of food poisoning complaints in so many of the above posts, by so many different persons. Yet I am inclined to think that they are believable indeed, and that the food quality at Jogoya needs serious review, for the following reasons:

a) So many have complained of the same thing — food poisoning. They cannot be all wrong. The chances of it being a collusion by rival restaurants to spread negative publicity maliciously are slim. This is a systematic, consistent and recurring pattern that persuades me that the poor food quality is more real than faked. And note, these negative comments were by many various people, not one person trying to masquerade under several names and sending messages from the same computer, as Pete has apparently tried to do.

b) Just as Pete repeatedly taunts and challenges those who have complained to show proof, Pete (or Jogoya) can likewise be challenged to pursue legal action on the grounds of defamation against those who have complained on this blog. Why doesn’t he sue them (it is quite easy to trace the IP addresses and therefore the source of these messages and the real identities of those who post messages on blogs like this)? Is it because he knows he has no grounds to sue, if what they allege is the truth, i.e. that what they ate at Jogoya caused food poisoning? Is Pete/Jogoya afraid that any legal action will result in even worse publicity for the restaurant?

c) If Pete and Jogoya are indeed one and the same, his attitude towards substandard food quality is shocking and not to be taken lightly. Note the following example:
- “91. Ah Joan, It is ok, never mind, Who care??? Even if you are not going there anymore, but still a lot will go, understand?” (Mar 24, 2009).
Such cockiness and arrogance is unbecoming for any service establishment, much less where food safety is concerned. A restaurant owes a fundamental duty of care to its patrons to ensure that its food is safe and edible. It is quite telling that business at Jogoya has been far too good and it has taken its customers for granted.

Not that Pete or Jogoya would care, but I would rather spend my money elsewhere with greater assurance that we will not have diarrhoea or vomitting thereafter. Jogoya can look for other customers who are more willing than I to fork out the price of its buffet, plus the cost of medical treatment.

Almost full house every day. So book first before to avoid dissappoinments ….

i wonder how was my case settlement for last year complaint, so last week i went to starhill to check with the manager of Joxxxx.

The floor manager of Joxxxx is a sweet Taiwanese young girl, she keep showing me GREAT smile and talking same no point REASON like “we already get improve (means she admit Joxxxx really bad last time), and i ask for what is their action to apologize to us , she told me she will be more careful. thats all.

HAR???
what an easy answer to ask me go back without reduce my anger? we were so suffering when food poisoning and now you say will do nothing to us?

she juz say, “WE DONT HAVE YOUR NAME ON OUR FOOD POISONING COMPLAIN LIST”.
Great!
i hope to see the list, how many thousand of us on the list?!

Joxxxx Management should eat on their own food and experience the pain of cant sleep, non-stop vomiting and fever and diehierre…etc.
and, let their manager tell them they dont know the case!

thinking to make a website name http://www.joxxyafoodpoisoning.com
to collect all food poisoning proof report to show PETE and The Star, Sinchew and Berita Harian if they really not take action to apologize to us.

Are you the officer from Health Ministry Department?
IF yes, please give guidelines …….

Really need to close ONE day AH….?

Yesterday I was in JOGOYA with my frens. We paid full price and have free flow of beer all nite long … By the way, do you like beer or wines? You may enjoy them in JOGOYA in buffet style.

P.S. Häagen-Dazs ice cream very good …

Can you please tell us what do you expect from JOGOYA actually?

Your comment on May 24, 2009 (Sun) @ 7:29 pm
suggested to the management of Jogoya to close 1 day for business & do a general cleaning for their kitchen before the Health Ministry Department take action.

Other than the above suggestion , do you have any other suggestions or proposals? We hope you will response. TQ

WILL YOU PATRON JOGOYA AGAIN?

Hi Ah Sek Sek, I am sorry because for not replying you.
Thank you for your comments, I think the management will improve in the future.

Hope to see you in the Restaurant again.

Sorry for not replying. I’m still alive and kicking.
However, as it’s a buffet, it’s hard to pinpoint the exact food that caused the food poisoning. Nevertheless, most of the sufferers DID NOT consume raw seafood (raw oysters, raw fish). Thus, the affected food items may be coming from cooked food…or could be the raw food that we didn’t cook well ourselves.

Yes, as mentioned, Jogoya visited us and said they’ve taken preventive steps. Frankly, they re-assured us that things have changed and invited us to visit Jogoya again. But most of my colleagues were reluctant to return there.

Earlier this month, Jogoya sent us 10pcs of Meal Vouchers through the mail. So we thought, ok, let’s try and see if they’ve improved. Last night, 18 of us went (of course we paid for the remaining 8pax) to Jogoya again.

So far, 12hrs have past, and I’m still ok.

BUT…the disappointment was there. My colleague saw roaches on the food counter but the workers didn’t care. And much to my horror experience…I saw a RAT at the Soup/Dim Sum area!!!! A RAT!!!!! The worker didn’t see it. But I saw IT running on the floor towards the bottom of the shelf!! I was stoned, disgusted and felt extremely “geli”.

I tried telling the waiter who came to our room, sadly, the guy didnt understand me. I spoke Chinese and English to him, but at last, I drew a RAT and the waiter responded, “Oh…how many?”
I said, “One! At the soup counter!!”
He replied with a smile, “Oh…one? OK.”
…omg…how should I respond?

I told all my colleagues there about this. We all agreed that it will be our LAST visit at Jogoya.
Too bad I didnt have any evidence to prove what I saw.

So, friends and readers here…you decide. I’m not trying to bad-mouth the restaurant, but I just hope someone can suggest what we, as the consumer, can do to help improve the food service in our community.

1. Disorganized, food station scattered it would be confusing for 1st timer.

2. Communication barriers with waiters and waitresses, as most of the workers that serve customers are foreigners they do not understand english, bahasa and other languages that we speak in M’sia and very not enthusiast to help.

3. Seafood is a disappointment for those who love fresh seafood. Note: I could not taste the sea water taste in oyster where it should be if its fresh.

4. Alcohol station is a disaster where the red and white wine does not taste like it should be. Let me explain though im not a wine expert but im a frequent wine consumer, somewhat i do get a little experience of how to enjoy it. White wine tasted like woodchips dip in alcohol and the red is just bland. Note: u get what u pay is the idea there.

In conclusion, it was a great experience to have dine in Jogoya but one time experience would be good enuff for me. So it is up to you to decide. I am not giving Jogoya bad name but im just telling what i felt so it is totally up to you guys. No offense to anyone.

Pete if you’re working in Jogoya i would suggest better customer service would greatly help to customer retention in order for them to revisit Jogoya again. Thanxxx

Ps: Sorry ahmok.com i took so much space for my little experience.

how many of you are going there?
have you booked/ reserved a table?
please tell us WHAT HAPPENS after your meals THERE

GOD BLESS YOU!

I hope you understand , VIP dishes only for VIP.
TO join as VIP certain rules and regulations applied.
Strict term and conditions restrict many from eating certain VIP food. But we can not do anyting …..

May be you can borrow a VIP card from your VIP friends.

Ah sale, I hope you dont get upset ……